1. Introduction

Welcome to Zoooty.co.in. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Definitions

Throughout this document:

• "Company", "We", "Our", or "Us" refers to Zoooty.co.in.
• "Customer", "User", "You" refers to anyone accessing or purchasing from our website.
• "Website" refers to www.zoooty.co.in.
• "Products" means all items available for sale on our website.

3. Acceptance of Terms

By accessing Zoooty.co.in, creating an account, or purchasing any product, you confirm that you have read, understood, and agreed to these Terms & Conditions.

4. Account Information

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information while placing orders.
• We reserve the right to suspend or terminate accounts providing false information.

5. Products & Pricing

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• We reserve the right to discontinue any product at any time.
• Product images are for illustration purposes only. Actual products may vary slightly.

6. Orders

• Orders are subject to product availability.
• We reserve the right to cancel any order due to pricing errors, stock issues, payment failure, or suspected fraudulent activity.
• If an order is cancelled after payment, the amount will be refunded to the original payment method.

7. Shipping & Delivery

• We deliver across most locations in India.
• Estimated delivery timelines are provided for reference only.
• Delivery may be delayed due to weather conditions, courier issues, festivals, or unforeseen circumstances.
• Shipping charges, if applicable, are displayed during checkout.

8. Returns & Refunds

• Returns or exchanges are accepted only according to our Return & Refund Policy.
• Returned products must be unused and in their original packaging.
• Refunds are processed after successful inspection of the returned product.
• Cash on Delivery orders are refunded via bank transfer.

9. Cancellations

Orders can only be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.

10. Intellectual Property

All content available on Zoooty.co.in including logos, graphics, images, videos, product descriptions, website design, text, and trademarks are the exclusive property of Zoooty.co.in and are protected under applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

11. Cookies

Our website uses cookies to improve user experience, analyze website traffic, and personalize content. By continuing to use our website, you consent to our use of cookies.

12. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the content, privacy practices, or services provided by those websites.

13. Limitation of Liability

Zoooty.co.in shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

14. Indemnification

You agree to indemnify and hold harmless Zoooty.co.in, its employees, directors, affiliates, and partners against any claims, liabilities, damages, losses, or expenses resulting from your misuse of the website or violation of these Terms.

15. Privacy

Your use of our website is also governed by our Privacy Policy. By using Zoooty.co.in, you agree to our collection and use of information in accordance with our Privacy Policy.

16. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting on the website.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.